Virtual Services Center
Adapts to all popular platforms
As a Managed Service Provider (MSP), Digicast enhances your virtual experience by offering you either the platforms you are accustomed to or our own, while providing additional features and superior quality at all levels.
Whether you prefer to use Live Event platforms from Microsoft Teams, Zoom, Webex by Cisco, LinkedIn, or YouTube or to use our fully supported turnkey icastPro platform, we can customize your experience to take it to the next level.
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Advantages
Experience peace of mind with our robust redundancy infrastructure, ensuring uninterrupted broadcasts during your presentation. Our system includes main and backup streaming encoders, dual fiber ISPs, backup computers, emergency backup generator, guaranteeing continuous operation under any circumstances.
1. Production - Design Creation
2. Content Optimization
3. Content Management from our Control Rooms
4. Output of the Final Content
A straightforward process
Added Value
Anyone with the link will be able to listen to or replay the webcast at their convenience. This means that whether it's for a participant who missed the live broadcast or wants to watch it again, anything is possible.
The platform provides you with very detailed statistics by default. However, it's good to know that we can also customize the type of statistics you want access to.
Streamlined experience
To fully understand the added value of having the support of our experts at the operational center, please refer to our article: Webcasting expert: the secret of our operation center.
Pricing
$745 PROMO*
- Basic - Pre-Event Preparation | Dedicated operator
- Basic - Content Optimization | Visually & Graphically
- Essential - Digicast Expert | In Control Room during your event, enhancing audio & coordinating content to maintain production standards
- Essential - IT Support | From preparation to the output of the final content
*Regular price: $1690. Pricing varies depending on the types of additional services required, if needed.
Extra
- Custom - Graphic design
- Custom - Intro and outro animation creation for broadcasts
- Creation of additional video content
- Premium - Digicast Expert
- Premium - IT Support
- Interpretation/traduction services
- Universal accessibility services (subtitles, sign language, audio description)
- And much more
Depending on whether you are using the Virtual Services Center for the first time or if you are using it repeatedly, the planning time required will vary. In general, you will need to plan the flow of your event (sequence of presenters, their speaking time, their name and title, etc.), relevant documentation (text to be used), and any additional media (PPT or video to be broadcasted).
Therefore, it is advisable to allocate time to discuss with your Project Manager at Digicast to effectively refine the details of your virtual event.
- A meeting to review the technical setup using the event management tool to clearly define the roles of presenters and moderators.
- A pre-broadcast meeting on the day of the event, immediately before the live broadcast, to go over the final technical details (e.g., countdown, review 'cues' for the online publication of multimedia content, etc.).
The booking process is pretty straightforward:
- Fill out the 'Ask for a Quote' basic form: A project manager will contact you for the following steps.
- Fill out the order form: Detailed questions will be asked to fully understand your event and required needs.
- Receive login information: Participant link + presenter link.
- Conduct essential meetings, including the pre-broadcast meeting.
The allocation of roles is quite straightforward:
- Microphone Management | Active or muted: Client
- Presentation Management | PowerPoint slide changes or other: Client
- Question Handling & Moderation: Client
- Overlay Implementation: Digicast
- Multimedia Content Management: Digicast
- Start & End Video Management: Digicast
Absolutely.
We can customize access to your webcast with varying levels of security.
- You can provide us with a list of authorized participants, ensuring only they can access your virtual event.
- You can opt for Single Sign-On (SSO), enhancing participant identification efficiency.
- You can choose to make it open to the public without requiring a login.
*On-demand webcast varies depending on the various platforms. For usual external platforms, we invite you to consult directly their features.
As for our icastPro platform, the webcast link remains active for a certain period, typically around 12 months. This allows anyone with the link to listen to or replay the webcast at their convenience.
If a longer delay is required, simply discuss this with your Project Manager.
**Statistics available vary depending on the different platforms. For usual external platforms, we invite you to consult directly their features.
As for our icastPro platform, it provides you with highly detailed default statistics, such as the number of participants, the duration of participants’ attendance at the virtual event, their names, email addresses, and IP addresses.
It's important to note that we can customize the type of statistics you need access to. For example, country, city, job title, division, etc. The possibilities are endless and depend solely on your needs.
Statistics for on-demand viewing are also available, where applicable.
Easy-to-use, icastGo is a user-friendly self-service webcasting platform empowering business professionals to setup, manage and broadcasting with ease their virtual events, backed by cutting-edge technology, advanced security and unlimited functionalities.
More intricate events and fully supported, icastPro is a well-known webcasting platform that offers you full support for all your operational, organizational, technical, logistical, and IT requirements through our team of experts, enabling you maintain control over your content and brand image.
The icastVote Authenticated Virtual Voting Module of icastPro allows specifically to:
- Segmentation of your electorate
- Ensuring anonymity of individual votes
- Enabling voting with multiple answers
- Compiling the results in real-time and posting them in just a few seconds
The icastMeet Module of icastPro allows for:
- Access security and hand-raised speaking
- Option for multiple screen layout configurations
- Customization of technical details for your virtual meetings (overlays, background, etc.)
- Recording management of your business meetings
- Creation of virtual rooms to organize subgroups including participant movement between rooms
The icastEvent Module of icastPro allows for:
- Registration management and personalized journey
- Secure access
- Detailed display of your event (date, time, content, speakers, sponsors, etc.)
- Multi-platform personalized display
- Diligent support from our experts
- Access to detailed statistics
We have state-of-the-art professional studios and offer an exceptional experience for recording and webcasting your corporate communications.
Located in Montreal, take advantage of a space tailored to the technical challenges of filming and live streaming, meeting the specific needs of your business.
Whether you are seeking live streaming, delayed filming services, or comprehensive audiovisual solutions supported by a seasoned team offering turnkey service, our audio & video services will meet all your business needs to successfully execute your corporate event.