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Virtual Services Center

Benefit from personalized support leveraging the expertise of our professionals in virtual corporate event production, while using your usual digital platform or our own, in order to enjoy more features and better performance. Elevate your virtual corporate event experience today!

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Adapts to all popular platforms

As a Managed Service Provider (MSP), Digicast enhances your virtual experience by offering you either the platforms you are accustomed to or our own, while providing additional features and superior quality at all levels.

Whether you prefer to use Live Event platforms from Microsoft Teams, Zoom, Webex by Cisco, LinkedIn, or YouTube or to use our fully supported turnkey icastPro platform, we can customize your experience to take it to the next level.

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The added value of being supported by our webcasting experts.

Customize the platform your are currently using by adding more on-demand elements that will allow you to enhance your presentation with an even more professional design and better quality. Count on personalized support from a webcasting expert who will be easily accessible and always up-to-date with the best production practices, helping you shine at your best.

Professional Technical Management

Benefit from the expertise of our seasoned professionals, ensuring flawless technical execution of your virtual events.

Engaging Display Screens

Take advantage of advanced production techniques such as split-screen, quad view, and more to make your presentations visually engaging.

High-Quality Audio Experience

With our meticulous audio calibration, every word is clear, ensuring your message is heard without any technical distractions.

Dynamic Visual Elements

Insertion of supers or lower-thirds graphics adds a dynamic layer to your presentation, highlighting key information prominently.

Seamless Integration of Pre-recorded Content

Seamlessly integrate pre-recorded clips or videos into your live event, ensuring a smooth and cohesive viewing experience.

Scalable to Any Event Size

Our services smoothly adapt to your audience size while ensuring consistent quality and performance, whether your event is small or large.

On-Demand Webcast*

Anyone with the link will be able to listen to or replay the webcast at their convenience. This means that whether it's for a participant who missed the live broadcast or wants to watch it again, anything is possible.

Statistics Access**

The platform provides you with very detailed statistics by default. However, it's good to know that we can also customize the type of statistics you want access to.

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Benefit from our expertise from start to finish

A straightforward process

Production – Design Creation

Production and design creation are done remotely. Our team will help you optimize your space, including lighting, background elements, technical support and any other elements that will enhance your audience's experience.

Content Optimization

Your content will be optimized to enhance what is presented on the screen, including adding graphics, lower thirds, media content, video playbacks and much more.

Content Management from our Control Rooms

Content management involves the management of multiple camera feeds, audio mixing and other technical aspects, all handled from our control rooms while providing real-time assistance.

Output of the Final Content

The output of the final content focuses on broadcasting the final content (visuals, graphic elements, sound, etc.) to your audience, ensuring that they receive a professionally packaged and engaging presentation.

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Pricing

Packages from

$750 PROMO*

Easy Online Booking
1-Hour Pre-Conference Call
Remote Studio with Dedicated Webcast Operator for Production and Streaming

Ask for a Quote

*Regular price: $1690. Pricing varies depending on the types of additional services required, if needed.

Additional Services

Extra

Optimized Management through a Production Manager
Personalized Graphic Design
Interpretation Sign Language
Accessibility Services
Closed Captioning

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What you can get

Easy Online Booking

Quick and straightforward booking process
Upload slides and videos directly
Custom lower-thirds with speaker names and titles

1-Hour Pre-Conference Call

Discuss event goals and content flow
Review slides, videos, and presentation materials
Get speaker support to ensure optimal visual quality
Finalize all details for a seamless production

Remote Studio with dedicated Webcast Operator

Management of technical support through our experts
Countdown and opening sequences to engage your audience
Off-air support for presenters: Guidance and smooth transitions
A virtual environment for professional broadcasts

Optimized Management through a Production Manager

Ensures a consistent broadcast flow and precise timing
Coordinates seamlessly with speakers and operators for flawless execution
Oversees cueing for live segments, transitions, and media playback

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Streamlined experience

Delegate technical complexities to us and focus on your presentation and audience. Our team is by your side at every step, providing continuous support and expert guidance.

Experience peace of mind with our continuous streaming guaranteed, ensuring uninterrupted broadcasts during your presentation. Our system includes main and backup streaming encoders, dual fiber ISPs, backup computers, emergency backup generator, guaranteeing continuous operation under any circumstances.

To fully understand the added value of having the support of our experts at the operational center, please refer to our article: Webcasting expert: the secret of our operation center.

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FAQ

1. What is the recommended timeframe to adequately benefit from the Virtual Services Center?

Depending on whether you are using the Virtual Services Center for the first time or if you are using it repeatedly, the planning time required will vary. In general, you will need to plan the flow of your event (sequence of presenters, their speaking time, their name and title, etc.), relevant documentation (text to be used), and any additional media (PPT or video to be broadcasted).

Therefore, it is advisable to allocate time to discuss with your Project Manager at Digicast to effectively refine the details of your virtual event.

A meeting to review the technical setup using the event management tool to clearly define the roles of presenters and moderators.
A pre-broadcast meeting on the day of the event, immediately before the live broadcast, to go over the final technical details (e.g., countdown, review 'cues' for the online publication of multimedia content, etc.).

2. Do you offer interpretation, traduction and/or universal accessibility services?

Interpretation/traduction or sign language or universal accessibility measures services are additional services that should be planned in advance so that professionals can adequately prepare.

Interpretation/Traduction

Real-time language interpretation for multilingual events
Integration of interpreter's voice directly into the webcast

Accessibility Services

On-screen LSQ interpreters for greater accessibility
Real-time captions for hearing-impaired audiences

3. What are the steps to benefit from the Virtual Services Center?

The booking process is pretty straightforward:

Fill out the 'Ask for a Quote' basic form: A project manager will contact you for the following steps.
Fill out the order form: Detailed questions will be asked to fully understand your event and required needs.
Receive login information: Participant link + presenter link.
Conduct essential meetings, including the pre-broadcast meeting.

4. Who is responsible for which actions between the client and Digicast?

The allocation of roles is quite straightforward:

Microphone Management | Active or muted: Client
Presentation Management | PowerPoint slide changes or other: Client
Question Handling & Moderation: Client
Overlay Implementation: Digicast
Multimedia Content Management: Digicast
Start & End Video Management: Digicast

5. Is access to the webcast secure?

Absolutely.

We can customize access to your webcast with varying levels of security.

You can provide us with a list of authorized participants, ensuring only they can access your virtual event.
You can opt for Single Sign-On (SSO), enhancing participant identification efficiency.
You can choose to make it open to the public without requiring a login.

6. *How long we will have access to the on-demand webcast?

*On-demand webcast varies depending on the various platforms. For usual external platforms, we invite you to consult directly their features.

As for our icastPro platform, the webcast link remains active for a certain period, typically around 12 months. This allows anyone with the link to listen to or replay the webcast at their convenience.

If a longer delay is required, simply discuss this with your Project Manager.

7. **What type of statistics can we access?

**Statistics available vary depending on the different platforms. For usual external platforms, we invite you to consult directly their features.

As for our icastPro platform, it provides you with highly detailed default statistics, such as the number of participants, the duration of participants’ attendance at the virtual event, their names, email addresses, and IP addresses.

It's important to note that we can customize the type of statistics you need access to. For example, country, city, job title, division, etc. The possibilities are endless and depend solely on your needs.

Statistics for on-demand viewing are also available, where applicable.

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